Here at Eye Gotcha we want to offer the best products at reasonable costs. For years we have waived many fees for professional services due to the complexity of billing, coding, and dealing with chargebacks.
This year we have been upgraded our systems. Going forward we will be more accurately billing for professional services. These changes will affect professional services such as contact lens evaluation fees and fees for medical procedures. Also, we are unable to give medical advise via email or without an appointment.
We appreciate all of our Eye Gotcha Fans as you adapt to our changes. If you have any questions about our fees you may contact our office manager: Eva Churchill. For your compliance questions please contact our compliance officer: Emmett Pratt.
Posted by Emmett Pratt (current eyewear collection: 23)
Technology Manager, Compliance Officer, Optician
586 Castro Street
San Francisco, CA 94114
*We respond to most emails same or next day, but during busier times non-urgent requests may take longer. There are limited items we can assist you with over email. To schedule an appointment please call the office. An appointment is required for medical advise.
Office Hours* **
Tue 12-3 pm & 4-7 pm
Wed 12-3 pm & 4-7 pm
Thu 12-3 pm & 4-7 pm
Fri 12-3 pm & 4-7 pm
Sat 10 am-1 pm & 2-6 pm
*closed Sundays and Mondays **Excluding holidays or Castro Street closures